Survey for Sensor-Cloud System from Business Process Outsourcing Perspective

Cloud Oriented Business Process Outsourcing using Business Rule Management

The development of cloud services is rapidly transforming IT outsourcing. Highly standardized services are offered in elastic ways. Pricing models are shifting away from up front investments, allowing pay per use. In business process outsourcing (BPO), these business models are still less common and BPO services are often still implemented on a per customer basis, often heavily based on custome...

From System Outsourcing to Business Process Outsourcing Where Is Technology Outsourcing Leading Us?

In 1989, Eastman Kodak signed a deal with IBM for the technology giant to manage all of its IT systems. The results proved that Kodak made the right move, having lowered its costs on ICT personnel as well as on its systems and telecom maintenance, while also managing to focus on the part of its business that created real value and differentiating itself from the competition. The successful expe...

(Business Process) Models from an Educational Perspective

A vast amount of scientific research and literature is devoted to business process models. The spectrum includes languages, style, quality, analysis, simulation methods, tool support, and even further aspects. However, most of this work only considers business process models from an industrial perspective: the ultimate goal is to support organizations and companies through the development, use ...

Business Process Outsourcing: An Exploratory Study

Understanding commitment in business process outsourcing relationships

Based on cost savings and efficiency gains in past business process outsourcing (BPO) projects, firms increasingly consider outsourcing knowledge-intensive and strategically oriented business processes. However, the success of these strategic BPO projects entails strong commitment from both the client and the service provider to leverage interfirm resources and engage in close collaboration to ...